This Privacy Notice sets out what we do with Personal Data and what you can expect from us as part of our obligations when processing this Personal Data.
What data are we gathering?
We may hold Personal Data (including Sensitive Personal Data) about members, parents/guardians and volunteers. We believe it is important to be open and transparent about how we will use your Personal Data. Information we may hold includes the following:
- name and contact details;
- age/date of birth;
- details of any health conditions;
- race or ethnic background and native languages;
- religion;
- accident and incident records
Why do we collect this information?
We use this information to communicate with you and to offer our services to you. In addition, we may collect data for registration to events, including nights away, in some cases this data will be Sensitive Personal Data, which we ask for to allow us to provide appropriate care for members whilst under our supervision. The list of activities we carry out that may require the use of Personal Data include:
- To enable us to services to our customers;
- To manage our our staff
- To update you on events
- To conduct surveys on our performance
- For financial accounting
- To comply with statutory legislation
How do we gather data?
We gather data through a variety of methods, these include:
- Contact form on our website or by email
- Requests for information via telephone, email or social media
- Event registration forms
- Customer Surveys
When will we delete this data?
We may keep information for different periods of time for different purposes as required by law or best practice.
We will keep your data whilst we are actively providing services to you. We retain data for a further 12 months so that we can send you updates and assist you if you come back to use for additional services.
Who has access to this data and who do we share it with?
Only those collleagues who need your information to carry out their role have access to your information.
We may share your information with subcontracted services providers in order for them to provide a service to you.
Where will the data be stored?
This data is securely stored AS PAPER RECORDS IN LOCKED FILING CABINET or SAFE, IN AN ONLINE CUSTOMER SYSTEM, STORED AS ELECTRONIC DOCUMENTS IN A SECURE STORAGE SOLUTION. We take data security seriously.
What are your rights to your Personal Data
As a Data Subject you have rights over your own data that you can exercise at any time, these are:
- Data is accurate – we must keep your data accurate
- Data is erased – we must erase data if not needed or requested by you, that is not excessive and is possible
- Data is portable – we must provide a copy of your data back to you
- Data processing is limited – we must cease a processing activity if you object to it
- Consent withdrawal – we must allow you to withdraw consent at anytime
In the event that you wish to contact us to exercise these rights or for any further queries on this Privacy Notice please contact info@escapetothewildside.uk
Escape to the Wild Side 